Terms and Conditions (Pakistan) – zstlaptop.com
Important: This document is intended as a comprehensive, legally oriented Terms and Conditions for customers in Pakistan. It is a practical template and not legal advice. For enforceability and compliance with all applicable laws, consult a qualified attorney.
1. Introduction & Scope
Welcome to zstlaptop.com. These Terms govern your access to and use of our website and services for Pakistan-based customers who purchase laptops, accessories, and related items. By using the Site or placing an order, you agree to these Terms and our Privacy Policy and Refunds & Returns Policy. If you do not agree, please do not use the Site.
2. Definitions
- “We,” “us,” and “zstlaptop.com” refer to the operator of the Site.
- “Customer,” “you,” and “your” refer to the purchaser or user.
- “Order” means your request to purchase Products via the Site.
- “Products” means laptops, accessories, and related items sold on the Site.
- “Privacy Policy” means our policy describing how we collect, use, and protect personal information.
- “Refunds & Returns Policy” means the policy governing returns, refunds, and related procedures.
3. Privacy & Data Protection
We handle personal information in accordance with our Privacy Policy. By using the Site, you consent to processing as described in the Privacy Policy, including transfer of data to service providers and payment processors. You may request access, correction, or deletion of personal data where permitted by law by contacting our support team.
4. Accounts & Security
You may need to create an account to place orders. You are responsible for the confidentiality of your login details and all activity under your account. Notify us immediately of unauthorized use or security breaches.
5. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract under applicable law to use the Site and purchase Products.
6. Orders, Payments & Advance Payment
All orders require advance payment with the order number prior to delivery. Delivery occurs only after payment confirmation. We may cancel an order if payment is not received within the specified timeframe or if we reasonably suspect fraud or misrepresentation. Accepted payment methods and currencies are stated on the Site at the time of purchase. You are responsible for any applicable bank charges or fees.
7. Pricing, Availability & Errors
Prices shown are in the applicable currency and may include taxes as required by law unless stated otherwise. Prices can change without notice; the price at the time of order is what you will be charged, subject to availability. We strive for accurate stock information, but stock is not guaranteed. If unavailable, we will inform you and offer alternatives or a refund per our Refunds & Returns Policy.
8. Delivery Terms
Delivery will be arranged after payment confirmation, subject to product availability and your location. Estimated delivery times are for planning purposes and may be affected by carrier performance, weather, customs, and other factors beyond our control. Risk of loss and title pass to you upon delivery to the carrier or as otherwise stated. You are responsible for inspecting delivered items and reporting issues promptly.
9. Defects, Warranties & Liability
Warranties and returns are governed by our Refunds & Returns Policy and applicable Pakistani consumer law. To the extent permitted by law, our liability for any claim arising from purchases is limited to the amount paid for the item(s) in question. We are not liable for indirect or consequential damages beyond that scope. We do not limit liability for death or personal injury caused by our negligence or for fraud.
10. Intellectual Property
All Site content (text, images, logos, software, designs, etc.) is protected by IP laws. You may use the Site for personal, non-commercial purposes; copying, distribution, or modification is prohibited unless expressly permitted by license or these Terms.
11. User Content & Conduct
You may submit reviews, inquiries, or other content permitted by the Site. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display it in connection with the Site. You agree not to use the Site for unlawful purposes, to infringe rights, or to transmit malware, spam, or other harmful content. We may suspend or terminate access for violations.
12. Third-Party Services & Links
The Site may contain links to third-party sites or services. We do not control those sites and are not responsible for their content or practices. Use of third-party sites is at your own risk and subject to their terms.
13. Compliance with Laws
You agree to comply with all applicable laws in Pakistan, including consumer protection, e-commerce, data protection, and export controls. We comply with applicable sanctions and export controls; you must not use items in violation of such laws.
14. Delivery, Cancellations & Risk
You must provide accurate delivery information. We will attempt delivery as arranged but may cancel orders for non-payment, non-delivery, or if delivery is not possible. Cancellations due to non-payment follow the Refunds & Returns Policy timelines.
15. Refunds, Returns & Warranty Processes
Our Refunds & Returns Policy governs eligibility, timelines, and procedures for returns and refunds, including advance payment considerations. This policy is accessible on the Site and forms part of these Terms.
16. Data Retention & Communications
We may retain and process information as described in the Privacy Policy to fulfill order processing, dispute resolution, and legal obligations. You agree to receive communications related to orders and the Site via email or other contact methods you provide.
17. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, or governmental actions.
18. Severability & Waivers
If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right does not constitute a waiver.
19. Entire Agreement & Assignment
These Terms, together with the Privacy Policy and Refunds & Returns Policy, constitute the entire agreement between you and zstlaptop.com regarding the Site and orders. You may not assign your rights without our prior written consent.
20. Governing Law & Dispute Resolution
These Terms are governed by the laws of Pakistan. Disputes are addressed first through good-faith negotiations. If unresolved, disputes may be referred to mediation in Pakistan. If mediation fails, disputes may be submitted to binding arbitration in Pakistan or to the courts of competent jurisdiction, as required by law.
22. Notifications
We may send notices to you via the contact details you provide or via on-site notifications. It is your responsibility to keep contact details up to date.
23. Language & Amendments
These Terms are drafted in English. If translations are made available, the English version shall prevail in the event of any inconsistency. We may update or modify these Terms from time to time. Material changes will be posted on the Site, and continued use of the Site after such changes constitutes acceptance of the updated Terms.
24. Contact Information
If you have questions about these Terms, or need assistance, please contact our support team:
Email: support@zstlaptop.com
Website contact form: zstlaptop.com/contact
Customer support hours: Monday – Saturday, 9:00 AM – 10:00 PM PKT
25. Additional Disclosures
– Restocking fees, refunds, or warranty terms may apply as described on specific product pages or in our Refunds & Returns Policy.
– We may collect and share aggregate, non-identifying data for analytics and regulatory reporting as permitted by law.
– All disclosures are intended to comply with applicable Pakistani laws and consumer protection requirements. If any provision is deemed unenforceable, the remaining provisions shall remain in effect.
